Recently Updated Pages
Workflow Objects Overview
System Administration
Workflow
Updated 4 years ago by Jan Safka
This page contains list of objects, that can be used in workflow as source of actions. Some obje...
Redirect existing mail address
System Administration
Mails
In windows client 1. Setting -> Mail -> Mail boxes -> doubleclick user to be redirec...
Mass Mail
System Administration
Mails
If you are willing to use mass mail function which is available in Atollon, you should probably f...
Mail Set-Up
System Administration
Mails
Updated 4 years ago by Jan Safka
Mail Set-Up Options There are two basic options to set-up mail in Atollon, the differences are d...
Contacts Configuration
System Administration
Modules Configuration
Updated 4 years ago by Jan Safka
Basic Contacts Configuration Most of the contacts lists are configurable, you can add/remove par...
Sending messages
System Administration
Workflow
Updated 4 years ago by Jan Safka
Sending Task Notifications You can select message template and type of message (supported types ...
Issue Types and their Chargeability
Atollon Support
Updated 4 years ago by Jan Safka
Service level This document define the categories of client requests to the helpdesk and their c...