Recently Updated Pages
Billing Rules
See the scheme below to find out how the Billing Rules convert billing sources (Time Sheet & ...
Setup invoice required fields
This features allows you delegate invoice creation to sales people In case you want to delegate ...
Arrange a Meeting and Record Meeting Notes
See below guide to arrange a meeting (calendar event, presentation, etc.) and write meeting notes...
Workflow Objects Overview
This page contains list of objects, that can be used in workflow as source of actions. Some obje...
Redirect existing mail address
In windows client 1. Setting -> Mail -> Mail boxes -> doubleclick user to be redirec...
Mass Mail
If you are willing to use mass mail function which is available in Atollon, you should probably f...
Mail Set-Up
Mail Set-Up Options There are two basic options to set-up mail in Atollon, the differences are d...
Contacts Configuration
Basic Contacts Configuration Most of the contacts lists are configurable, you can add/remove par...
Sending messages
Sending Task Notifications You can select message template and type of message (supported types ...
Issue Types and their Chargeability
Service level This document define the categories of client requests to the helpdesk and their c...